Support
Contact us
Email support@ticket.watch. We aim to reply within two working days. This address also handles privacy requests and legal notices for ticket.watch.
What to include
Tell us the event, what you expected, what happened and roughly when. Include the email address on your account if you write from another address.
What not to send
Never send a password, card number or one-time code. We do not need them and will never ask for them.
Common questions
Why was a ticket gone when I clicked?
We check on a schedule, and another buyer may take it before you reach the seller.
How do I stop alerts?
Use the unsubscribe link in email, reply STOP to SMS, or change your settings.
How do I delete my account?
Use the permanent deletion control in settings.